tay99 Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between tay99 ("tay99," "we," "us," or "our") and any individual ("you," "the Player," or "the User") who accesses or uses the tay99 website, platform, games, betting services, or any related features (collectively, the "Platform").

By completing the tay99 registration process, logging in to your tay99 account, or otherwise using any part of the Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. Your continued use of tay99 following any update to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read in conjunction with the tay99 Privacy Policy and any game-specific rules, bonus terms, or promotional conditions published on the Platform from time to time. In the event of any conflict between these Terms and any game-specific or promotional terms, the more specific document shall prevail with respect to the subject matter it addresses.

To register and maintain an account on tay99, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling in the Philippines as prescribed under applicable PAGCOR regulations. tay99 strictly enforces this requirement and reserves the right to request documentary proof of age at any time.
• You must be a natural person. Corporate entities, trusts, partnerships, and other non-individual legal persons are not permitted to hold tay99 accounts.
• You must be physically located in a jurisdiction where online gaming is not prohibited by applicable law at the time of play. It is your sole responsibility to ensure that your use of tay99 complies with the laws of your jurisdiction.
• You must not be a current employee, contractor, director, officer, or immediate family member of tay99 or any of its affiliated entities, game providers, or payment processors.
• You must not have been previously excluded, suspended, or banned from tay99 or any other PAGCOR-licensed gaming platform.
• You must provide accurate, complete, and current information during registration. Providing false or misleading information is a material breach of these Terms.

tay99 reserves the right to verify your eligibility at any time and to suspend or close your account pending verification. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

You are solely responsible for maintaining the confidentiality of your tay99 login credentials, including your username and password. You must not share your tay99 login details with any other person, and you must take all reasonable steps to prevent unauthorized access to your account.

Each player is permitted to hold only one active tay99 account. If you have forgotten your login credentials, you must use the official account recovery process. Creating a second account to circumvent a suspension, access additional bonuses, or for any other reason is strictly prohibited and constitutes a material breach of these Terms.

• You must notify tay99 immediately via Live Chat if you suspect unauthorized access to your account or if your login credentials have been compromised.
• tay99 will not be liable for any losses resulting from unauthorized use of your account where you have failed to take reasonable steps to protect your credentials.
• You are responsible for all activity conducted through your tay99 account, whether or not you authorized that activity, unless you have promptly notified us of a security breach.
• You must keep your registered contact details — including your email address and Philippine mobile number — current and accurate at all times.

tay99 accepts deposits via GCash, PayMaya, BPI, BDO, and Metrobank. All payment methods used must be registered in your own name. Third-party deposits — where the payment source belongs to another individual — are strictly prohibited. tay99 reserves the right to reverse any deposit made from a third-party source and to suspend the associated account pending investigation.

The minimum deposit amount is ₱100. Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to verification requirements. tay99 aims to process withdrawal requests within the timeframes published on the Platform, but reserves the right to extend processing times where additional verification is required under our anti-money laundering obligations.

• tay99 reserves the right to request identity verification documents before processing any withdrawal, regardless of the amount.
• Withdrawals may be delayed or withheld where tay99 has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.
• Any fees charged by your bank or payment provider in connection with deposits or withdrawals are your sole responsibility.
• tay99 does not accept cryptocurrency deposits or withdrawals at this time.

tay99 offers various bonuses, promotions, free bets, and loyalty rewards to eligible players. All such offers are subject to specific terms and wagering requirements that are published alongside each promotion. By claiming any bonus or promotional offer on tay99, you agree to the applicable bonus terms in addition to these general Terms & Conditions.

• Bonuses are intended for personal recreational use only. Any attempt to exploit, abuse, or manipulate bonus offers — including through the use of multiple accounts, coordinated play, or systematic wagering strategies designed to circumvent wagering requirements — will result in immediate bonus forfeiture and may result in account suspension.
• tay99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• tay99 reserves the right to reclaim any bonus or bonus-derived winnings that were credited in error.

All games available on tay99 — including live baccarat, mini baccarat, slots, bingo, Dragon Tiger, roulette, blackjack, and sports betting — are governed by their respective game rules, which are published within each game interface or betting section. By participating in any game or placing any wager on tay99, you confirm that you have read and understood the applicable game rules.

All tay99 casino games use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live dealer games are conducted by professional dealers in a controlled studio environment and are subject to the same fairness standards. tay99 does not manipulate game outcomes and has no ability to influence the result of any certified RNG game.

• All bets placed on tay99 are final once confirmed. tay99 will not reverse a confirmed bet except in cases of a verified technical error.
• In the event of a technical malfunction during a game session, tay99 reserves the right to void the affected round and return the wagered amount to the player's account.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface. tay99 reserves the right to adjust these limits at any time.
• Sports betting odds are subject to change up until the moment a bet is confirmed. The odds displayed at the time of bet confirmation are the odds that apply to that wager.

The following conduct is strictly prohibited on the tay99 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balances, and referral to the relevant Philippine authorities:

• Registering more than one tay99 account, or assisting another person in doing so.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the tay99 platform, place bets, or gain an unfair advantage.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes or exploit other players.
• Using the tay99 platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to reverse-engineer, hack, or otherwise interfere with the technical infrastructure of the tay99 platform.
• Providing false identity information or impersonating another person during registration or verification.
• Accessing tay99 from a jurisdiction where online gaming is prohibited, using a VPN or other means to disguise your true location.

tay99 is committed to promoting responsible gaming among all Filipino players. Gaming on tay99 is intended to be a form of entertainment. If gaming ceases to be enjoyable or begins to negatively affect your finances, relationships, or wellbeing, we strongly encourage you to use the responsible gaming tools available in your tay99 account settings.

• Deposit limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
• Session time reminders: Configure alerts to notify you of how long you have been playing.
• Self-exclusion: Request a temporary cooling-off period or a permanent self-exclusion from tay99 at any time via Live Chat or account settings. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality checks: Periodic on-screen notifications reminding you of your session duration and net gaming activity.

For more information on responsible gaming tools and support resources, please visit the tay99 Responsible Gaming page.

All content on the tay99 platform — including but not limited to the tay99 brand name, logo, website design, game interfaces, graphics, text, software, and data — is the exclusive intellectual property of tay99 or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the tay99 platform solely for your personal, non-commercial recreational gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any tay99 content without our prior written consent.

To the maximum extent permitted by applicable Philippine law, tay99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the tay99 platform, including but not limited to loss of winnings, loss of data, or loss of profits.

tay99's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your tay99 account in the thirty (30) days immediately preceding the event giving rise to the claim.

tay99 collects, processes, and stores your personal data in accordance with our Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering on tay99, you consent to the collection and processing of your personal data as described in the Privacy Policy.

For full details on how tay99 handles your personal information, your rights as a data subject, and how to exercise those rights, please review the tay99 Privacy Policy.

tay99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, tay99 will notify registered players via email or an on-platform notification. The updated Terms will be published on this page with a revised effective date.

Your continued use of the tay99 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure by contacting our support team via Live Chat.

tay99 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where we have reasonable grounds to believe that a player has breached these Terms, engaged in fraudulent or illegal activity, or poses a risk to the integrity of the Platform or other players.

Upon account closure for cause, tay99 may withhold any remaining account balance pending investigation. Where a breach is confirmed, tay99 reserves the right to forfeit the account balance in accordance with applicable regulations. Where no breach is found, any remaining balance will be returned to the player via their registered payment method.

You may request voluntary account closure at any time by contacting tay99 support via Live Chat. Voluntary closure requests will be processed within a reasonable timeframe, and any remaining balance will be withdrawn to your registered payment method subject to standard verification requirements.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first contact tay99 via Live Chat or at [email protected] to attempt to resolve the dispute informally. tay99 will make reasonable efforts to resolve any complaint or dispute within 30 days of receipt.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the tay99 support team through the following channels:

• Live Chat: Available 24/7 directly from the tay99 platform
• Email: [email protected] (plain text — not a clickable link)

tay99 aims to respond to all written inquiries within 2 business days. For urgent account-related matters, Live Chat is the fastest way to reach our support team.